Privacy policy
PRIVACY POLICY
Strat Social LLC | www.stratsocialllc.com
Last updated: May 2026
This Privacy Policy describes how Strat Social LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit www.stratsocialllc.com and any of our subdomains (the “Website”). By using the Website, you agree to the collection and use of information in accordance with this policy.
Topics
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
How We Store Your Data
Data Retention
Data Breach Notification
Cookies & Cookie Consent
No Processing of Children’s Data
Email Marketing
Behavioral Advertising
Automated Decision-Making & Profiling
Your Data Protection Rights
California Residents (CCPA)
European Residents (GDPR)
Third-Party Websites
Governing Law
Changes to This Policy
Contact Us
1. Personal Information We Collect
Device Information
When you visit the Website, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookie data. As you browse, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Website. We refer to this as ‘Device Information,’ collected through:
Cookies — data files placed on your device, often containing an anonymous unique identifier. Visit http://www.allaboutcookies.org to learn more or disable cookies.
Log files — records of actions on the Website, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels — electronic files that record browsing behavior on the Website.
Provided Information
We also collect information you provide directly when you:
Fill out our contact form to request information about our products or services
Book a call with us (via our website or a third-party scheduling tool)
Register for an account on our website
Place an order for products or services
Complete a customer survey or submit feedback
Provide your email address in exchange for a free resource
Sign up for our email newsletter or subscribe to our content
Submit an intake or application form for our services or programs
The Provided Information we collect may include:
Personal identification information (name, email address, phone number, etc.)
Billing information (billing/shipping address, payment information including credit/debit card numbers)
Business information (business name, contact details, business model, revenue, and goals, where applicable)
Information from Third Parties
We may also receive your Personal Information from:
Business partners, sub-contractors, service providers, merchants, or referral partners
Payment processors executing payment operations on our behalf
Third-party form tools and data collection software
Other organizations we collaborate with
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Provided Information.
2. How We Use Your Personal Information
We use Provided Information to:
Fulfill orders and deliver products or services (including processing payments, providing free content, initiating onboarding, and issuing invoices and order confirmations)
Communicate with you
Screen for potential risk or fraud
Provide you with relevant information or advertising relating to our products or services, where consistent with your stated preferences
We use Device Information to:
Screen for potential risk and fraud (particularly via IP address)
Improve and optimize our Website through analytics about visitor behavior
Assess the success of our marketing and advertising campaigns
Track affiliate referrals and grant commissions to our affiliates or referral partners
Legal Basis for Processing (GDPR)
Where applicable under the General Data Protection Regulation (GDPR), we process your Personal Information on the following legal bases:
Contract — to fulfill orders or service agreements you have entered into with us
Legitimate interests — to improve our Website, prevent fraud, and conduct marketing activities
Consent — where you have opted in to receive marketing communications or agreed to our cookie policy
Legal obligation — where we are required to process your data to comply with applicable law
3. How We Share Your Personal Information
We share your Personal Information with third parties only as needed to operate our business. The categories of third parties with whom we may share your data include:
Payment processors — to securely handle credit/debit card and billing information
Email management and distribution providers
Security and fraud prevention services
Advertising and marketing platform providers (for targeted advertising and optimization)
Analytics software providers (to monitor and optimize Website performance)
Affiliate marketing tracking providers
Client management / CRM platforms
Scheduling and videoconferencing services
We may also disclose your Personal Information to comply with applicable laws or regulations, respond to a subpoena, search warrant, or other lawful request, or otherwise protect our legal rights.
We do not sell your personal information to third parties.
4. How We Store Your Data
We process and store your data using reputable third-party providers, which may include:
Website hosting providers
Email marketing platforms
Payment processors
Analytics and advertising tools
Customer relationship management (CRM) systems
Cloud productivity tools (e.g., Google Workspace)
Squarespace, Inc. — website hosting and form data collection (including storage of form submissions). For more information, visit: squarespace.com/privacy
Please visit each provider’s website for information about the physical location of their servers. We use commercially reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, no internet transmission or computer network can be guaranteed 100% secure, and you submit your information at your own risk.
Your information may be transferred to and stored in countries outside your own, including the United States.
5. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
Customer account and transaction records — retained for a minimum of 7 years to comply with tax and financial recordkeeping obligations
Marketing contact data — retained until you opt out or request deletion
Analytics and log data — typically retained for up to 26 months
Other Personal Information — retained until no longer necessary for the purpose collected, or until you request deletion
You may request deletion of your Personal Information at any time by contacting us using the details in the ‘Contact Us’ section below.
6. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and, where required, the applicable supervisory authority, without undue delay and in accordance with applicable law. Where required by law, we will provide notification within 72 hours of becoming aware of the breach. Notification will be provided via email to the address associated with your account, or by prominent notice on our Website.
7. Cookies & Cookie Consent
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies allow us to recognize you, remember your preferences, and deliver relevant content and advertising.
Types of cookies we use:
Essential cookies — necessary for the Website to function properly; cannot be disabled
Functional cookies — remember your preferences and settings (e.g., language, location)
Analytics cookies — help us understand how visitors interact with the Website
Advertising/targeting cookies — used to deliver relevant ads and track campaign performance
Cookie Duration: Cookies on our Website may be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device for a set period, typically up to 2 years, depending on the cookie).
You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of the Website may not function correctly if cookies are disabled. We do not alter our data collection practices in response to Do Not Track signals from your browser.
8. No Processing of Children’s Data
The Website is not intended for use by anyone under the age of 18. We do not knowingly collect or process personal data from children. If we become aware that we have inadvertently collected data from a child under 18, we will delete it promptly. If you believe we have collected data from a minor, please contact us immediately.
9. Email Marketing
If you make a purchase, download a free resource in exchange for your email address, submit our contact form, or opt in to receive emails, you agree to receive email communications from us, including newsletters, site updates, promotions, product or service updates, and other announcements.
You have the right to stop receiving marketing communications from us at any time by clicking the ‘unsubscribe’ link in any email we send or by contacting us directly. If you unsubscribe, you may no longer receive promotional or product update information. We are not responsible for emails that are blocked, filtered, or routed to your spam folder.
10. Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at https://thenai.org/about-online-advertising/
You can opt out of targeted advertising through the following links:
Meta (Facebook & Instagram): https://accountscenter.facebook.com/ads
Google (including YouTube): https://www.google.com/settings/ads/anonymous
Bing: https://account.microsoft.com/privacy/ad-settings/signedout
TikTok: https://www.tiktok.com/support/faq_detail?id=7543597461579881016
You may also opt out of some services through the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/
11. Automated Decision-Making & Profiling
We may use automated tools, including analytics platforms and advertising algorithms, to analyze data about your browsing behavior and preferences in order to serve relevant content and advertisements. These processes do not produce legal or similarly significant effects on you.
If you are a European resident, you have the right not to be subject to a decision based solely on automated processing that produces significant legal effects concerning you. To exercise this right, please contact us using the details in the ‘Contact Us’ section.
12. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your Personal Information:
Right to access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your personal data (subject to legal obligations)
Right to restrict processing — request that we limit how we use your data
Right to data portability — request that your data be transferred to another organization in a structured, machine-readable format
Right to object — object to our processing of your data based on legitimate interests
Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at info@stratsocialllc.com. We will respond to your request within 30 days, or within the timeframe required by applicable law.
13. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your Personal Information, including:
Right to Know — request disclosure of the categories and specific pieces of Personal Information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it
Right to Delete — request deletion of your Personal Information, subject to certain exceptions
Right to Correct — request correction of inaccurate Personal Information
Right to Opt Out of Sale or Sharing — we do not sell your Personal Information; however, to the extent our use of advertising cookies constitutes ‘sharing’ under California law, you may opt out via our cookie settings
Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights
Right to Limit Use of Sensitive Personal Information — where applicable, you may limit our use of sensitive personal data
To submit a verifiable consumer request or for questions, please contact us at info@stratsocialllc.com
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
14. European Residents (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and applicable local law, including the rights described in Section 12 above.
Please note that your Personal Information may be transferred to and stored in countries outside the EEA, including the United States and Canada, which may not provide the same level of data protection as your home country. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or other transfer mechanisms approved under applicable law.
You also have the right to lodge a complaint with your local data protection supervisory authority, such as the Information Commissioner’s Office (ICO) in the United Kingdom.
15. Third-Party Websites
This Privacy Policy applies only to our Website. We are not responsible for the data collection, privacy practices, or policies of any third-party websites we link to or that link to our Website. We encourage you to review the privacy policy and terms of use of any external site you visit.
16. Governing Law
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions. By using our Website, you consent to the jurisdiction of the courts located in Alabama for the resolution of any disputes.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The ‘Last updated’ date at the top of this page will reflect any revisions. Changes are effective immediately upon publication on our Website. We encourage you to review this page periodically to stay informed.
18. Contact Us
For questions about this Privacy Policy, to exercise your data protection rights, or to submit a complaint, please contact us:
Business Name: Strat Social LLC
Website: www.stratsocialllc.com
Email: info@stratsocialllc.com
We aim to respond to all inquiries within 30 days.
SMS PRIVACY POLICY
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
• No mobile information, including mobile opt-in data or consent, will be shared with any external third parties, affiliates, or partners under any circumstances, including with customer consent, for the purposes of SMS marketing.
How We Prevent Unauthorized Sharing
We maintain administrative, technical, and physical safeguards designed to protect mobile subscriber data from unauthorized access, use, or disclosure. These safeguards include:
• Administrative controls — internal policies restricting who may access mobile subscriber data, staff training on data handling, and confidentiality obligations for any personnel or contractors with access to this data.
• Technical controls — secure storage of opt-in records, restricted system access, and encryption or access controls where applicable.
• Physical controls — restricted physical access to any devices or systems used to store or process subscriber data.
• Role-based access restrictions — only personnel with a legitimate business need may access mobile subscriber data, and access is limited to what is necessary to operate the messaging program.
• Staff confidentiality requirements — all staff and contractors with access to mobile subscriber data are bound by confidentiality obligations regarding that data.
Stratsocial Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@stratsocialllc.com or www.stratsocialllc.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
7. Supported keywords: Reply HELP for help. Reply STOP or CANCEL to opt out at any time.